Frequently Asked Questions
At Avonlea Cottage, we understand that choosing the right living environment for your loved one is an important decision. That's why we’ve compiled answers to some of the most common questions to help guide you through the process.
01 What is Assisted Living?
The Assisted Living Federation of America (ALFA) defines assisted living as a unique combination of housing and personalized healthcare designed to meet the individual needs of those who require help with daily activities. Care is provided in a professionally managed, group-living environment that promotes maximum independence and dignity.
02 How do I choose an Assisted Living residence?
Choosing an assisted living community can be a difficult decision, but following some general guidelines can help as you begin your search. Consider the following factors when evaluating a potential residence for your loved one:
- Atmosphere: Is the environment welcoming and homelike? Were you greeted warmly by the staff? Do the staff members interact with the residents and address them by name?
- Physical Features: Is the community designed to accommodate the needs of residents? Is the floor plan easy to navigate? Are the doorways, hallways, and rooms accessible for wheelchairs and walkers?
- Medication & Healthcare: Does the community have clear policies for storing and assisting with medications? Are staff members properly trained and supervised, with accurate record-keeping? Is self-administration of medication allowed?
At Avonlea, every aspect of our residences—from the physical design of the building to the care and services we provide—is intended to make both our residents and future residents feel at home. We offer ultimate flexibility to accommodate personal preferences for food, activities, and care needs. Our family-style living fosters social interaction, providing a fulfilling and enriched quality of life.
03 Do I sign a lease?
No, Avonlea operates on a month-to-month rental basis. Residents are required to provide 30 days’ notice before leaving. An admission fee, which varies by location, helps to reserve an apartment and covers administrative expenses.
04 Is the Admission fee refundable?
Generally, no. The admission fee covers the costs associated with creating administrative records, complying with healthcare regulations, fulfilling your doctor’s requirements, and developing an individual wellness plan tailored to your preferences. In some cases, reservation deposits may be refundable, and other exceptions may apply.
05 What if I am ill or need help?
Our residences are equipped with an emergency response system, and staff members are available 24 hours a day to provide assistance.
06 What happens if I need additional care while living at the residence?
We conduct regular assessments to evaluate whether your personalized wellness plan needs to be adjusted. Any necessary modifications will be discussed with you and your family to ensure that your care plan remains up-to-date and appropriate for your needs.
07 I'm on a special diet, how is that handled?
Each residence employs a certified dietitian, and meals are carefully planned to meet the nutritional needs of all residents, including those on special diets.
